Privacy Policy

Who we are

Ambang Wijaya Services (“we”, “us”) is a corporate and expatriate advisory firm based in Malaysia. This policy explains how we handle personal data collected through this website and in the course of providing our services.

What we collect

Through this website, we collect only what you choose to send us:

• Contact form submissions — your name, email address, WhatsApp number (if provided), the services you selected, and any message you write.
• Technical data — anonymised performance and usage data used to keep the site working and understand which pages are useful. This does not identify you personally.

If you go on to engage us, we will separately collect the documents an engagement requires — which typically include identification documents, passport copies, company records, and financial information. That collection is governed by our engagement terms as well as this policy.

Why we collect it

• To respond to your enquiry and prepare a quote.
• To carry out the services you engage us for, including preparing and submitting applications to Malaysian government agencies on your behalf.
• To meet our own legal, regulatory, and record-keeping obligations.

We do not sell your personal data, and we do not use it for advertising.

Who we share it with

We share your data only where it is necessary to deliver the service you have asked for:

• Malaysian government agencies and regulators — for example SSM, LHDN, the Expatriate Services Division, the Immigration Department, municipal councils, or other bodies an application requires. We share only what the specific application requires.
• Professional partners — such as auditors, company secretaries, or a referral partner where you have asked us to make an introduction (for example, for MM2H).
• Service providers who host this website and its database on our behalf, under confidentiality obligations.

We do not disclose your data to any other third party without your consent, unless we are required to do so by law.

Where your data is stored

This website's database and file storage are hosted with infrastructure providers whose servers may be located outside Malaysia. Where data is transferred outside Malaysia, we take reasonable steps to ensure it remains subject to protections comparable to those required under the PDPA.

How long we keep it

Enquiries that do not lead to an engagement are retained only for as long as they remain commercially relevant, and are deleted on request. Records relating to completed engagements are retained for as long as Malaysian law requires us to keep them, and no longer than necessary after that.

Your rights under the PDPA

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of data that is inaccurate or out of date.
• Withdraw your consent to our processing of your data, subject to any legal obligations that require us to retain it.
• Limit how we process your data, including for any communications.

To exercise any of these, contact us using the details below. We will respond within the timeframe the PDPA requires.

Security

This site is served over HTTPS. Access to submitted enquiries is restricted to authorised personnel and protected by password authentication. No system is perfectly secure, but we take reasonable technical and organisational measures appropriate to the sensitivity of the data we hold.

Cookies

This site does not use advertising or cross-site tracking cookies. Any cookies set are strictly necessary for the site to function, or are used for anonymised performance measurement.

Contact

For any question about this policy, or to exercise your rights under the PDPA, contact us on WhatsApp at +60 11 2338 5850, call the office on 03-2774 1843, or use the contact form. Ambang Wijaya Services is at Level 7, Menara Arina Uniti, Jalan Raja Muda Abdul Aziz, 50300 Kuala Lumpur.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.